This is something that I got inspired to do, coincidentally when someone complained to me the other day.
To put some pretext into this, I work at a cafe/shop (I won’t name for legal reasons). This is a part time job so I can afford to travel and that’s it. Not all are stuck up and some can be quite lovely but most think of us as idiots or people with no future and treat us like that. Patronizing can be an understatement at times.
The Difference Between a Cappuccino and A Latte
I served a lady one time who asked for a latte and generally speaking a latte is basically milk with no froth. I took the order and passed it back to my friend who was making the drinks and made her a latte. Unfortunately when this lady received her latte she looked at it, picked it up then said very angrily “this is as flat as a pancake”. She still took the drink over to her table then 5 minutes later called our other friend over who brought the drink back to us. This lady was furious that there was no froth and no wonder because she’d ordered a latte. So I had to tell her if she wanted froth she needed to order a cappuccino to which she then grumbled something under her breath and walked away.
My First Complaint: A Man and His Banana
So I’d only been working for a couple of weeks when I served this gentleman who I could already tell was a regular customer and also a grumpy sod. Firstly, to get a free coffee you have to buy something and the cheapest item is a banana for 25p. So for a coffee and a banana it costs as little as that. But unfortunately we’d run out of banana’s on this fine day in which the gentleman needed his latte. I checked out back for him and apologized for the fact instead of paying 25p he had to pay 45p for an apple and a coffee. Anyone in their right sense of mind would still think damn, what a bloody bargain. Not this guy.
He waited at the side for a moment until i’d served the queue, then leaned over and asked “what’s your name?”. Now naive me gave him my name in which is proceeded to say “right Ella, i’m going to complain about you to the head of staff for being incompetent, inconsistent, rude and arrogant.” I just stood their in shock and couldn’t reply. And I just want to clarify that I was very apologetic for the fact he had to spend an extra 20p, I was polite as i’m not a rude person as its really not in my nature. Luckily my boss just said not to worry as they get it all the time and she wasn’t wrong there.
The Man With No Microwave
This happened two days ago when I was on the welcome desk who unfortunately deal with most of the complaints. My favorite. A man wanted to return some food items that he was going to cook for dinner and these were ready meals that you could just bang in the microwave and be done with. But the cooking instructions specified it to be cooked by microwave to which he didn’t have. He kept going on about the fact that the instructions for it to microwaved were on the back and should say on the front. Is it that hard to really look on the back of products to check how to cook them OR just put them in a dish and bang them in the oven. Because the food had been out the fridge for more than 30 minutes I had to throw away 2 perfectly fine dishes into the bin.
Anyway these are just funny/ridiculous complaints I get at work that make me realize there’s so much more to life and I promise to myself I will never be or turn out like these people. Life’s too short.